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Patricia Cullen

Patricia Cullen was a senior business reporter at Business Leader.

Patricia Cullen

Innocent Drinks on why culture is key to its success

Innocent Drinks on why culture is key to its success

Emilie Stephenson, UK head of force for good at Innocent Drinks, explains how a great business culture comes from the right blend of ingredients

Fur-ever love: Inside the booming pet care industry

Fur-ever love: Inside the booming pet care industry

As pet ownership soars, the pet care industry is growing fast. From innovative meat-free solutions to digital rewards apps, entrepreneurs are tapping into this lucrative market

Do wellness programmes really work? 

Do wellness programmes really work? 

Many businesses claim to have put a focus on wellbeing, but do such programmes really help tackle burnout and nurture a supportive workplace culture? 

The friends and family funding phenomenon

The friends and family funding phenomenon

Many entrepreneurs borrow from friends and family but there are things to consider before taking investment from loved ones

How to preserve tacit knowledge 

How to preserve tacit knowledge 

Companies are usually reasonably good at preserving knowledge around processes and operations but fare less well when it comes to tacit knowledge. With staff turnover still high and sickness on the up, that’s a problem

What went wrong at The Body Shop – and what can we learn from it?

What went wrong at The Body Shop – and what can we learn from it?

The Body Shop lost relevance with its core customers, while successive ownership and leadership changes confused the strategy

Menopause: Is your workplace leading or lagging?

Menopause: Is your workplace leading or lagging?

Menopause is rising up the workplace agenda, but there is still much more for businesses to do to ensure women feel supported

The rise and fall of the Yellow Pages

The rise and fall of the Yellow Pages

Once a household staple, Yellow Pages revolutionized how customers found services. But after more than 50 years in print, the directory’s shift to digital, under Yell.com, couldn’t prevent its decline.

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