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Alice Cumming

Alice Cumming

Alice Cumming is an editorial assistant at Business Leader.

83% of businesses want employees back in the office, only 20% are prepared to do so, survey reveals

A survey of over 3,000 employers and workers has shown that although 83% of the businesses wanted their employees to be based within the office for at least three days per working week, only 20% of employees were prepared to do it. A whopping 41% of employees questioned stated that they didn’t want to return...

Alice Cumming

Rising costs top risk for big businesses in 2023

Three-quarters of senior decision-makers (76%) in large businesses identified rising costs as the biggest risk to their business in 2023, according to the brand new ‘Drivers of Change’ research from Proteus. Despite this, most businesses will increase corporate spending next year. Delving into the details, a massive 56% said rising energy costs are a big...

Alice Cumming

Mozilla announces growth plans for 2023 following 125% growth in 2021

Mozilla has announced its latest company growth as well as ambitious plans for 2023 and beyond in a report announced last week. Mozilla Corporation, the for-profit side of the overall Mozilla organisation, generated $585m (£487.4m) from its search partnerships, subscriptions, and ad revenue in 2021 — up 25% from the year before. While the majority...

Alice Cumming

Research suggests phone calls preferred for customer service

A survey by Salesforce identified that 61% of consumers still prefer to speak to someone over the phone when they require assistance. In addition, 75% also believe that calling a business will lead to the quickest response time. Further research by Epsilon suggests that 80% of individuals have a greater willingness to buy from organisations...

Alice Cumming